Categories

 Loading... Please wait...

ACCOUNT FAQ

Do I need an account?
No. You may do an "anonymous order", which is really a one-time order with no account created. However, establishing an account (registering) is quick and easy and offers many benefits:

  • Management of your account details, including changes to address, email and password
  • Send and receive messages about your order
  • Quick check out on future orders
  • Check order status
  • Re-order from previous orders
  • View order history
  • Wish list
  • Collect any loyalty rewards that apply

NOTE: An online customer account and its benefits only applies to orders placed online. Phone or mail orders will not be recorded under "My Account".

How do I create an account?
1.Click the "Create an account" link at the top of our site.
2. Enter your email address, and other details as requested
3. Select "create account". 

Your information is NEVER sold (or given) to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?
Click the "Sign in" link at the top of our site to edit your account information.

I forgot my password
Click the "Sign in" link at the top of our site. Under the login box you'll see a link that says "Forgot your password? Click here". An email to reset your password will be sent to you.

Questions & Phone Orders

Questions & Phone Orders

1/1257 North East Road
Ridgehaven South Australia 5097
Australia
1300 526 069 | (08) 8263 2055

Shop with Confidence

Shop with Confidence

We accept payment by credit card, Paypal, direct deposit, cheque or money order.

30 Day Moneyback Guarantee

30 Day Moneyback Guarantee

If you're not 100% satisfied with your purchase, please let us know. You can return it unopened or in as new condition within 30 days of purchase for full refund or credit, excluding freight.

Genealogy Ebooks
Genealogy Blog
Gould Digital
UTP
Unlock the Past Cruises
Dragonfly Genealogy
ADBA

Back to Top