- GUARANTEES FAQ
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
MONEY BACK GUARANTEE — We have an UNCONDITIONAL 30 DAY MONEY BACK GUARANTEE on ALL products we sell. If for any reason you are not happy with the product you have purchased from us simply return it within 30 days of purchase and we will give you a full refund or credit of the purchase price of that product, excluding freight charges.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
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